Receive feedback via SMS with HRM-Nordic Pulse

Previously, it was only possible to send out well-being surveys via email. This is suitable if the target group is, for example, office workers who check their email several times a day. But what about those who don't check their email regularly? For them, it makes sense to receive an SMS instead.

Where can the new feature be used?

Of course, it's up to the individual company to decide when it makes sense to send an email and when it makes sense to send an SMS. We believe that SMS is a popular solution when it comes to feedback from production departments, from customers whether B2C or B2B, from students and from other groups who frequently use their phones.

An example of where text messaging is particularly useful is in a manufacturing company where there are three shifts a day. The production employees often don't have an email, but they do have a phone in their pocket. Here, the company can quickly get feedback on working conditions on an ongoing basis.

This allows the company to get quick feedback from employees who may have been difficult to get feedback from when sending out emails - and the company can easily compare the data between different work teams to get an overview of which work teams may be experiencing challenges that other work teams are not.

When an SMS is sent, the recipient will receive a message with brief information and a link to the questions, which can be answered quickly using a scale.

Another example could be from a retail business where you have contact data on the customer - for example, in connection with a customer club. Here you could send an SMS to the customer and get quick feedback on customer service in connection with a purchase.

Get to know the new feature

On Friday, December 13, 2019, we will be hosting a zoom meeting where we will zoom in on this new feature so you can get to know it. The zoom meeting will be held at 9 am and lasts approximately 30 minutes. You can follow along online via this link: https://zoom.us/j/258269198

We hold regular zoom meetings where we present new features or do a review of the system. You can see our upcoming zoom meetings here.

Zoom meetings are for everyone, whether you are an HRM-Nordic user or not. We also hold zoom meetings where we walk you through HRM-Nordic so you can learn more about the system. This is especially useful if you are considering whether HRM-Nordic is suitable for your company. Remember that you can always contact us with questions, just as you can try the system free and without obligation for 30 days.

Developed according to the user's wishes

We continuously develop our HR system and the different modules we offer. That's why we listen to our users' wishes for improvements and developments - because it's our users who should benefit from HRM-Nordic.

The new addition that allows you to get feedback via SMS was a request from a user who needed to get quick feedback from their hourly employees - a group that is also very phone-oriented.

Are you missing any features?

Do you use HRM-Nordic and are you missing any features in the system? Then we would love to hear from you! We are constantly developing our system - both in terms of further development of a module, but also the development of new modules. Therefore, if you have a feature that could make your work even more efficient or make the system more efficient, we want to hear from you. This applies regardless of whether you are a user of Employee data (Employee Center), Pre- & Onboarding, MAS/MUS system or Measure.

Send your feedback and requests to info@hrsolutions.dkor call us at 70 26 32 25.